Response to the 'HELP' keyword
  • 13 Jan 2023
  • 1 Minute to read
  • Contributors
  • Dark
    Light
  • PDF

Response to the 'HELP' keyword

  • Dark
    Light
  • PDF

Article summary

The Campaign Registry requires that all 10DLC Campaigns have a defined message flow for when when invividuals respond 'HELP' to the texting program.

This is an automatic text response a contact will receive if they text back the keyword 'HELP' on any 10DLC texting program.

The response message may include the Brand name and additional support contact information.
Example: “Example Brand: For help, email support@example.com. To opt-out, reply STOP”