TCPA Rule: Written Policy and Training

Nonprofit and political organizations that make robocalls must have a written policy for maintaining a do-not-call list that is available on demand. Organizations must also provide training opportunities about these rules to personnel who are involved with robocall operations.
Here is an written policy example:

[ORGANIZATION] maintains an internal Do Not Call list in accordance with the Telephone Consumer Protection Act (TCPA). If you would like to opt-out of receiving calls from us, please call [INSERT PHONE NUMBER].

If you have opted out of receiving calls from us, you will be placed on our internal Do Not Call list and will not be called for the next five (5) years (or for a longer period if required by appliable law). Any request to opt-out of future calls will be processed within 30 days (or a shorter period if required by appliable law).

[ORGANIZATION] does not place calls or send text messages to numbers appearing on our internal Do Not Call lists, or on state or federal Do Not Call lists, unless permitted by applicable law.

[ORGANIZATION]’s employees receive the necessary training on how to utilize and maintain our internal Do Not Call list and how to timely honor opt-out requests.