Testing IVR programs
- 19 Jan 2023
- 1 Minute to read
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Testing IVR programs
- Updated on 19 Jan 2023
- 1 Minute to read
- Contributors
- Print
- DarkLight
- PDF
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Once you have all the recordings needed for your script, you can test your call. To do this, click on the Test tab on the program navigation bar. (Note: This tab will not be available until recordings are uploaded.) Enter the phone number where you want to receive the call. The system provides a default number that will be used for Caller ID. You can edit this number if needed.
Caller Id
The caller ID used for test calls is not the caller ID your program will have. You will be able to select a caller ID when creating a schedule for the program.
Please contact us at support@echo19.com if you have any questions
